Contact Information/Customer Service
Number: (972) 266-6638
Hours: M-F 8am-5pm CST
Orders, Delivery, and Returns
Can I cancel my order?
- All pieces are made to order, so you will have 24 hours after placing an order to cancel.
- We will provide full replacement for any manufacturer defects. Please visit our Return Policy page to learn more.
- You will receive an order confirmation email once the order has been placed explaining the next steps. Once the order has shipped, you will receive a second email that contains tracking information.
- In the event of a product being damaged in transit, we will replace the original item if damage was noted at time of delivery.
- White glove delivery can have variable time frames based on customer location and availability. We will ship the product within 2-3 weeks. 5-6 weeks to be delivered to the customer. FedEx Ground is 2-3 weeks total to arrive at the customer's doorstep.
- White glove delivery can have variable time frames based on customer location and availability. We will ship the product within 1-2 weeks. 4-5 weeks to be delivered to the customer. FedEx Ground is 2-3 weeks total.
Credits and PaymentsWhat methods of payment are accepted?
- We accept all major credit cards.
- Charged at the time of order.
- Our White Glove Delivery ensures the product is unpacked and fully set-up before they leave your home.
- You receive standard warranty on any manufacturer defects. Our White Glove Delivery service requires customers to inspect and report any damages at the time of delivery.
ProductWhat is the thickness of the acrylic pieces?
- Range from 3/8” - 1 ½”. Material specifications can be found on individual product pages.
- To inquire about customization, visit our Custom Design page and submit a Get Started form at the bottom or email firstname.lastname@example.org. Another way to request customization is through the “Customize Piece” button on any product page of our website.
- Acrylic weighs half as much as glass and has 10x the impact strength of glass while remaining shatter resistant.
- Shatterproof, impact resistant, 5-12% better optical clarity
- Made in the USA
Product CareHow do I clean my Acrylic Furniture?
- Use a dry microfiber cloth with an acrylic approved cleaner. You can purchase a cleaning kit at the time of checkout. Do not use glass cleaner, household cleaners, or anything ammonium based. For more information, please visit our Product Care page.
Can this furniture be used outdoors?
- Our furniture is recommended for indoor use only.
- Check out our protective covers and acrylic risers. Avoid dragging objects across the surface.
- For care instructions of your Clear Modern Acrylic Furniture, please visit our Product Care page.